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Servicenow
Servicenow
2016–2025 · Software
2026-08-11
Overview
Earnings
Margins
Cash flow
Balance
Capital
Plot
USD millions
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
Revenue
1 391
1 918
2 609
3 460
4 519
5 896
7 245
8 971
10 984
13 278
Operating profit (EBIT)
−382
−64
−42
42
199
257
355
762
1 364
1 824
Net income attributable to shareholders
−452
−117
−27
627
119
230
325
1 731
1 425
1 748
EBIT margin
−27,5%
−3,4%
−1,6%
1,2%
4,4%
4,4%
4,9%
8,5%
12,4%
13,7%
Gross margin
71,3%
—
76,1%
77,0%
78,2%
77,1%
78,3%
78,6%
79,2%
77,5%
Operating cash flow
160
643
811
1 236
1 787
2 191
2 723
3 398
4 267
5 444
Free cash flow
36
—
562
898
1 355
1 799
−6 039
2 701
3 375
4 533
Cash
401
726
566
776
1 677
1 728
1 470
1 897
2 304
3 726
Interest-bearing debt
508
—
662
748
1 640
1 576
1 486
1 488
1 489
1 491
−5 000
0
5 000
10 000
15 000
−30,0%
−20,0%
−10,0%
0,0%
10,0%
20,0%
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
1 391
1 918
2 609
3 460
4 519
5 896
7 245
8 971
10 984
13 278
−382
−64
−42
42
199
257
355
762
1 364
1 824